Types of bonus offered
18+ BeGambleAware • Terms and conditions apply
- + A handpicked selection of genuinely classic and cutting edge games.
- + Great customer service and straightforward application process.
- + Plenty of payment and withdrawal methods available that will match anyone's requirements.
- - Slightly light on the number of games and variety.
- - Live play could use some extra content although credit where due for including some of the rarer games
Generation VIP – launched in 2019 – is one of the latest offerings from the Aspire Global group and holds full licenses with both the UK Gambling Commission and the Malta Gaming Authority. Currently accepting players from New Zealand, Canada, and a handful of other European and English speaking countries, the early signs are that this casino is certainly heading in the right direction.
Signup is pretty straightforward although as you’d expect with this level of regulatory status new members are likely to need to require some proof of ID (members of other Aspire casinos may have this waived). Those who do join Generation VIP will be impressed with their highly mobile-orientated design, featuring a straightforward yet sophisticated layout boasting some seriously high-end games.
Customer Support
Support
One of the first things to check out with any new casino is their standard of customer service – and we are happy to report that Generation VIP impresses more than most. Their service team is available for online help (live chat and email) between 06:00 and 23:00GMT (UK time) 7 days a week.
They also list a UK phone number for more immediate inquiries although we expect this to be syndicated to provide service across the Aspire casino brand. Either way, our enquiries were met with prompt, professional, and (thankfully!) unscripted responses tailored to the question. It is more personal than we’ve come to expect so thumbs up for that.
Payment methods
Payment Methods
Withdrawal Methods
Once again reassuringly comprehensive but without going too overboard. VIP Generation accepts typical debit/credit cards for deposits and withdrawals alongside plenty of online wallets (good news to European players who tend to like using these a little more often). Neteller, Trustly, Paysafecard, Skrill and a few others are accepted – and as usual, you should expect payment to be processed a little quicker using these methods.
It would be nice to see PayPal included at some stage but perhaps we’re being too picky! Deposits are credited instantly to your playing account balance and withdrawals take around 3 business days as standard. All transactions are secured using SSL technology.
Providers
Game providers
Overall a nice combination that leans more towards the ‘heavy hitters’. Microgaming, Playtech, NetEnt and some smaller studios contribute towards the overall mobile-friendly focus. When you are providing games specifically for smaller screens it makes sense to use the biggest and best in the business, and you will see this reflected in the style of games that are published on Generation VIP.
Most of the more popular games are recent releases and remastered classics – making them brilliant for the on-the-go players. It’d be nice to see some more of smaller studios included – but it is early days so far.
Games
Expect to find plenty of big-name classics such as Starburst, Gonzo’s Quest, and the ‘Rise Of…’ series at Generation VIP. The focus is very much geared towards casino-style slots although there is a decent enough provision for table games too. At the time of writing new titles are being added pretty quickly although we hope to see more content added sooner rather than later. 400+ games are not really all that many in comparison with some of the competition – although what they do provide are clearly high quality and hand-picked content.
Live Play could also use some expansion but what they do offer is very high quality indeed. There is a good assortment of jackpots and scratchcards to enjoy when taking a break from slots.
Bonuses
Terms & Conditions
New depositing players, Wagering requirements apply. Full terms and conditions apply.
Generation VIP offers a good introductory bonus for new players. Deposit a minimum of $10 (or equivalent currency) to enjoy a 100% bonus up to NZ$200. They will also throw in up to 100 free spins on Starburst – make sure to use them within 24 hours.
This is a decent enough initial bonus, provided new players are able to reach the relatively reasonable wagering requirements. We have heard good things from other long term customers regarding their casual reward/loyalty structure so expect a good number of free spins provided you keep an active account.
Overview
Generation VIP is a high-quality addition to the mobile casino market and it is good to see a fresh casino so readily adapting to next-generation games. As the casino continues to grow and become more popular we hope they focus on continuing to carefully add new titles (a preview option would be nice as well) as what they have here is the makings of a very good casino indeed.
The bonuses and rewards are always nice additions, but you do get the feeling that this is a casino very much focused on ensuring players enjoy their casual play as much as pursuing more substantial jackpots. Well worth checking out if you have not done so already.