Terms & Conditions
1st deposit of 100% up to $650 + 25 Free spins on Aloha, Finn and the Swirly Spin, Starburst, Gonzo’s Quest and Fairytale Legends: Hansel & Gretel; min dep: CA$55; no code required; wagering: 30x deposit + bonus; games contributions: Slot games: 100%; Video poker: 15%; Roulette, live and table games: 10%; All other games: 20%
View T&CsTypes of bonus offered
18+ BeGambleAware • Terms and conditions apply
- + High-quality & mobile optimized game selection
- + Fast e-wallet payout speeds
- - Low withdrawal limit
- - Customer service not fully 24/7
Big5 Casino has been operating since 2018 and is part of Condor Group Casinos. Holding a full Malta Gaming Authority license with additional Curacao Egaming affiliation, this especially mobile-friendly site is geared towards players who enjoy a game on the go.
Big5 Casino is especially popular with players from Canada. Signup is relatively straightforward although newcomers should still expect to go through the standard ID protocols as required by the MGA. With a good selection of slots, casino, and live dealer games (plus access to a sportsbook feature) there’s plenty to like about Big5 Casino – so let’s now take a look at the details.
Customer Support
Support options
Agents are available via email and live chat between 12.00 CET to 24.00 CET (7 days/week). We found their live chat very responsive and were informed that VIP members are also provided with direct telephone access.
Callbacks are available for complex queries and there is also a reasonably comprehensive FAQ section. For European-based players, those operating hours (Live chat available from 12.00 CET to 24.00 CE) are likely reasonable enough although those from Canada or NZ may not appreciate them so much!
Payment Methods
A comprehensive assortment of deposit options including bank transfer, VISA/Mastercard, and a broad variety of online wallets including Skrill, Neteller, Sofortuberwaisung, Zimpler, Trustly, PaySafe Card, and a half dozen others. Withdrawals are limited to a bank transfer, Skrill and Neteller. Transactions are protected by SSL and we were impressed with the withdrawal speeds to online wallets (24 hours maximum). Players who use online wallets are on good ground here.
Providers
A quality selection of game providers delivers the mobile-optimized content for Big5Casino. NetEnt (who also handles the live play), iSoftBet, Elk Studios, Pragmatic Play, Quickspin, and plenty of others deliver uniformly impressive games that look superb on smaller screens. This is a good place to look if you are interested in trying games from high-end studios that place quality over quantity.
Games
There are about 1500+ games in total currently hosted on the Big5Casino website and players should expect that to expand on a very regular basis. Slots make up the majority with a nice mixture of classics and the cutting edge, with examples including Wild Caldron, Extra Juicy, King Colossus, and A Night In Paris. Award-winning live play is provided by NetEnt and there is also a good selection of video poker and table games too.
Bonuses
Terms & Conditions
1st deposit of 100% up to $650 + 25 Free spins on Aloha, Finn and the Swirly Spin, Starburst, Gonzo’s Quest and Fairytale Legends: Hansel & Gretel; min dep: CA$55; no code required; wagering: 30x deposit + bonus; games contributions: Slot games: 100%; Video poker: 15%; Roulette, live and table games: 10%; All other games: 20%
View T&CsNew players receive 100% up to $650 + 25 Free spins
Bonuses are unlocked once players meet the wagering requirements – 30x on deposit bonuses and 60x winnings on those free spins. Note that not all countries are eligible to receive this bonus including that outside of the EU.
Overview
Big5 Casino is a solid choice for casual players looking for an easy-signup site that offers excellent mobile compatibility. Those e-wallet payout speeds are a major plus, and some serious thought has clearly gone into making that impressive game portfolio.
High-rolling players may be put off by relatively low withdrawal caps (CA$1000/week) although the VIP package does include a number of attractive benefits. Overall, there’s plenty to like here and Big5Casino is certainly heading in the right direction.
Play now!18+ BeGambleAware • Terms and Conditions apply