Casiplay review for Canadian players

Website casiplay.com
License Malta Gaming Authority
United Kingdom Gambling Commission
Owner Infinite Visions
Year of Launch 2019
Support
Live chat
Yes
Email
support@casiplay.com
Welcome bonus
£100 + 100 FS
Rating
Type of Games
Online slots
Slots
Table games
Table Games
Video poker
Videopoker
Live casino games
Live Games
Blackjack
Blackjack
Roulette
Roulette
Baccarat
Baccarat
Game Providers
Payment Methods
Casino Pros & Cons
  • Supports Canadian dollars (C$) and Interac
  • Large selection of top-tier slots and live casino games
  • Licensed by MGA and UKGC
  • Licensed by the MGA and UKGC, ensuring strong player protection.
  • Live chat support is not 24/7
  • Limited selection of progressive jackpots

Jump to: Games | Bonuses | Payments | Trust & Security | User Experience | Conclusions | FAQs

Overview

Overall rating: 4.5 / 5

Casiplay Casino, launched in 2019, is operated by Infinite Visions SRL and runs on the trusted Aspire Global International LTD platform, which is licensed by the Malta Gaming Authority. This regulated setup ensures Canadian players can enjoy a safe and fair gaming environment.

With a mobile-first design, Casiplay delivers smooth navigation and an intuitive interface across desktop and handheld devices. The casino offers a diverse library of more than 800 games from leading providers such as NetEnt, Play’n GO, and Games Global (Microgaming), covering everything from video slots and table games to an extensive live dealer section.

For banking, Canadian players can rely on secure and familiar options like Interac, Visa, Mastercard, AstroPay, MuchBetter, Payz, and Paysafecard, along with other trusted e-wallets and online banking solutions. Deposits are processed instantly, while withdrawals typically take between 0 and 6 business days, depending on the method chosen.

With a structured welcome bonus, ongoing promotions, and reliable customer support, Casiplay positions itself as a modern and appealing choice for Canadian online casino players.

1. Game Variety & Software

Game Variety Software: 4.5 / 5

Game Categories

Casiplay Casino provides a broad selection of gaming options designed to appeal to all types of Canadian players. The library includes a strong range of video slots, progressive and fixed jackpot games, and classic table games like blackjack, roulette, baccarat, and multiple poker variants. The live casino, powered by Evolution, offers immersive titles such as live blackjack, roulette, baccarat, and poker.

For players who prefer lighter entertainment, Casiplay also features scratch cards and a selection of specialty games. This mix ensures there’s something for everyone, whether you’re after quick wins or more strategic gameplay.

Software Providers

Casiplay works with a carefully chosen set of leading software developers to ensure both quality and variety. Players can enjoy games from industry leaders such as NetEnt, Play’n GO, Games Global (Microgaming), Evolution, and Quickspin, alongside innovative titles from studios like NYX, NextGen Gaming, Pragmatic Play, and Betsoft. This diverse lineup guarantees a balanced mix of popular hits and fresh releases for Canadian players.

Games Global
Blueprint Gaming
Big Time Gaming
Merkur Gaming
iSoftBet
Tom Horn Gaming
Pragmatic Play
Playson
Play'n go
Rabcat
1X2 gaming
Elk studios
Evolution gaming
Thunderkick
Netent

Featured & Popular Titles

For Canadian players, Casiplay Casino highlights a lineup of popular and widely recognized titles. Slot enthusiasts can enjoy favourites such as Starburst, Book of Dead, Gonzo’s Quest, Thunderstruck II, and Asgardian Stones, along with other fan picks like the Rich Wilde series. For those who prefer live play, the casino features standout Evolution titles including Crazy Time, Monopoly Live, No Commission Speed Baccarat, and Deal or No Deal.

These featured games strike a balance between timeless favourites and fresh, innovative titles, giving Canadian players a diverse and engaging gaming experience across slots, table games, and live casino options.

2. Bonuses & Promotions

Bonuses Promotions: 4.5 / 5

Casiplay

Casiplay Welcome bonus

£100 + 100 FS

Casiplay’s welcome bonus gives new Canadian players up to C$100 and 100 free spins spread across the first four deposits. On the first deposit, players receive a 50% match up to C$50 plus 30 free spins on Starburst. The second and third deposits award 20 free spins each, on Starburst and Book of Dead. The fourth deposit includes a 50% match up to C$50 plus 30 free spins on Gold King. A minimum deposit of C$20 is required for each stage, and both bonus funds and free spin winnings must be wagered 35x before any withdrawals can be made.

18+ only. New players from Canada. Up to £100 + 100 free spins. 35x wagering on bonus & winnings. Min deposit: £20. Max bet: £4. Terms apply. Gamble responsibly.

Welcome Bonus

Casiplay Casino greets new Canadian players with a four-part welcome package worth up to £100 and 100 free spins, spread across the first four deposits:

  • 1st deposit – 50% bonus up to £50 + 30 free spins on Starburst
  • 2nd deposit – 20 free spins on Starburst
  • 3rd deposit – 20 free spins on Book of Dead
  • 4th deposit – 50% bonus up to £50 + 30 free spins on Gold King

The minimum deposit required to activate each bonus is £20. Both bonus funds and free spin winnings must be wagered 35x before withdrawal, and free spins expire after 24 hours. Bonus bets may also be restricted depending on the payment method used.

Bonus Terms Transparency and fairness

Casiplay presents its terms clearly: a £20 minimum deposit, a 35x wagering requirement on all bonus money and free spin winnings, and restrictions on game contributions (with most slots contributing 100%). Free spins winnings are capped at £100, and the full wagering requirement must be completed within 21 days.

Loyalty & VIP Programs

Casiplay runs a multi-tier Loyalty Program that starts rewarding players from their very first deposit. The program is structured around levels ranging from Bronze up to Prestige, with each new tier unlocking additional perks. Benefits include faster withdrawals, birthday bonuses, Sunday spins, and gradually increased deposit and withdrawal limits.

Players who reach the higher tiers – Platinum, Premium, and Prestige – gain access to exclusive rewards such as personalized offers, monthly cashback, and dedicated account management, making the program especially valuable for regular and high-stakes players.

Recurring Offers & Tournaments

Casiplay Casino keeps Canadian players engaged with a mix of recurring promotions and competitive events.

  • Cashback offers – On selected days, players can recover a percentage of their net losses, adding a safety net to gameplay.
  • Extra spins – Regular opportunities to claim free spins on featured slot games, often tied to new releases or special events.
  • Leaderboard races – Competitive tournaments where players climb the rankings by spinning their favourite slots, with prizes for the top performers.
  • Provider promotions – Exclusive campaigns launched in collaboration with leading software providers, giving players extra bonuses and rewards tied to popular titles.

These ongoing offers ensure that both new and returning players always have fresh incentives, making Casiplay a lively and rewarding choice in the Canadian market.

3. Payments & Support

Payments Support: 4 / 5

Deposit & Withdrawal Methods

Casiplay Casino provides Canadian players with a reliable selection of payment methods tailored to local needs. Deposits are processed instantly across all options, so you can start playing right away.

Supported methods include Interac, Visa, Mastercard, AstroPay, MuchBetter, Payz, and Paysafecard. For withdrawals, players can use Interac, Visa, Mastercard, AstroPay, MuchBetter, and Payz, while Paysafecard is available for deposits only.

This mix of traditional banking options, modern e-wallets, and prepaid solutions ensures secure and convenient transactions for players in Canada.

Interac
Much Better
Bank transfer
Mastercard
Paysafecard
Visa
Astropay

Payout Speed & Limits

At Casiplay Casino, withdrawal times depend on the chosen payment method. MuchBetter transactions are the fastest, processed within 0-2 business days. Payz withdrawals typically take 0-4 business days, while AstroPay requires about 3 business days. Visa and Mastercard withdrawals can take 0-6 business days, and Interac takes 2-6 business days. Paysafecard is deposit-only and does not support withdrawals.

All deposits are processed instantly, and while weekend processing isn’t guaranteed in the official terms, Casiplay’s system generally ensures smooth and timely payouts.

CAD Support & KYC

Casiplay Casino fully supports Canadian dollars (C$), allowing players to deposit and withdraw directly without incurring currency conversion fees.

Like other regulated casinos, Casiplay enforces a Know Your Customer (KYC) process. Players are required to verify their identity by submitting documents such as a government-issued ID, proof of address (like a recent utility bill), and, in some cases, proof of the payment method used. This one-time process is designed to protect both players and the casino, ensuring secure and compliant transactions.

Customer Support Quality

Casiplay Casino provides customer support via live chat and email. Live chat is available daily from 08:00 to 00:00 CET, offering real-time assistance during these hours. While support is not available 24/7, response times are typically quick and efficient within the stated schedule.

The support team communicates in English, making it convenient for Canadian players. Casiplay also relies on a professional ticketing system to manage player inquiries, ensuring that issues are tracked, prioritized, and resolved without unnecessary delays.

4. Trust, Security & Licensing

Trust Security Licensing: 5 / 5

Licensing Authorities

Casiplay Casino is licensed and regulated by some of the most reputable authorities in the gaming industry: Malta Gaming Authority (MGA) with license number MGA/CRP/148/2007 and the UK Gambling Commission (UKGC) with account number 39483.

Holding a licence from the UK Gambling Commission (UKGC) means that this casino adheres to some of the strictest standards in the industry for fairness, player protection, and responsible gambling. While UKGC-licensed casinos primarily serve players in the UK, Canadian players still benefit from the strong regulatory oversight this licence provides.
Due to the UKGC’s high compliance requirements, our Trust, Security & Licensing rating remains high for casinos operating under this licence.

This casino is licensed by the Malta Gaming Authority (MGA), one of the most respected regulatory bodies in the global online gambling industry. MGA-licensed casinos are required to meet strict standards for fair play, player protection, and responsible gambling.
For Canadian players, this licence provides a strong layer of trust and credibility. Thanks to the solid reputation of the MGA, our Trust, Security & Licensing rating is high for casinos operating under this regulatory framework.

Ownership & Corporate background

Casiplay is operated by Infinite Visions SRL and runs on the Aspire Global International LTD platform. Aspire Global, headquartered in Malta, is a long-standing provider in the iGaming industry, powering numerous successful casino brands. This structure combines the operational management of Infinite Visions SRL with the technical expertise and regulatory framework of Aspire Global, ensuring Casiplay delivers a professional, stable, and secure gaming environment for Canadian players.

Platform Security & Fairness

The security on the Casiplay platform is robust, featuring 128-bit SSL encryption technology to ensure that all transactions and personal data are protected. Additionally, the fairness of games is guaranteed through regular audits by independent bodies such as iTech Labs, which test the Random Number Generator (RNG) used in the games.

Responsible Gambling Tools

Casiplay promotes responsible gambling with several tools designed to help players manage their gaming habits. These include setting personal deposit limits, activating self-exclusion, taking timeout periods, and reality checks to remind players of the duration of their gaming sessions.

Player Reviews Summary

Casiplay has generally received positive feedback on various review platforms. Common praises include the user-friendly interface, variety of games, and responsive customer service. However, some complaints mention withdrawal delays. The casino has a trust score of 7.9 out of 10 on AskGamblers, with a high rate of complaint resolution, which indicates a proactive approach to customer satisfaction and trust.

5. User Experience & Innovation

User Experience Innovation: 4.5 / 5

Website Design & Navigation

Casiplay presents a sleek and modern design characterized by a navy-blue and bright green color scheme, which is both appealing and easy on the eyes. The desktop layout is well-organized with web sliders that simplify navigation through various sections like casino games, promotions, and the live casino. The mobile layout mirrors the desktop experience, ensuring a seamless transition between devices. The site is optimized for speed, reducing load times even during peak hours, and the interface quality maintains high standards, providing a smooth and enjoyable user experience.

Home page Casiplay

Mobile Gaming

Casiplay excels in mobile gaming with a fully-optimized mobile site that adjusts perfectly to smaller screens on both Android and iOS devices. There is no need for a dedicated app as the browser performance is top-notch, offering a comprehensive gaming experience that includes all the features available on the desktop version. The touch interfaces are responsive, and the games load quickly, ensuring that players can enjoy their favorite games on the go without any compromise in quality.

Standout Features & Tech

Casiplay incorporates several innovative features that enhance the gaming experience. Gamification elements such as progress bars and achievement unlock systems keep players engaged and motivated. The casino also uses intelligent game suggestion technology that analyzes player preferences and playing history to recommend games. This personalized approach is complemented by exclusive dashboard tools that allow players to track their gaming history, set gaming limits, and manage their accounts more effectively, promoting a responsible gaming environment.

Conclusion & Overall Rating

Overall rating: 4.5 / 5

Casiplay Casino has built a strong reputation as a reliable and engaging choice for Canadian players. With its extensive game selection from leading providers, transparent bonuses, and trusted payment options like Interac, Visa, and MuchBetter, it offers a well-rounded experience tailored to local needs. The platform combines a user-friendly design with solid security measures and responsive customer support, making it appealing to both casual players and regulars.

While the absence of 24/7 support may be a drawback for some, Casiplay’s overall offering makes it a competitive and trustworthy option in Canada’s online casino market.

Overall: 4.5 / 5

Game Variety & Software: 4.5 / 5

Bonuses & Promotions: 4.5 / 5

Payments & Support: 4 / 5

Trust, Security & Licensing: 5 / 5

User Experience & Innovation: 4.5 / 5

About Our Ratings

We personally test every casino we list. That means we register, deposit, play, withdraw, and contact support - just like any Canadian player would. Our ratings are based on both hard facts (like game providers, licences, payment options) and real user experience.

We spend several hours evaluating each site, and we only publish reviews for casinos we believe are worth recommending. If a casino does not meet our standards, it does not appear on Casinos Killer.

Learn more about how we rate casinos

FAQs

Is Casiplay a safe and licensed casino?

Casiplay is licensed by both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), two of the most respected regulators in the industry. These licences ensure the casino meets high standards of fairness, security, and responsible gambling. In our test, we found Casiplay operated transparently and securely.

Can I trust Casiplay with my money and data?

Casiplay uses 128-bit SSL encryption to protect player data and transactions. Its games are audited by independent bodies like iTech Labs to verify RNG fairness. In our test, transactions and gameplay felt secure and reliable.

What payment methods are available at Casiplay?

Casiplay Casino offers Canadian players a reliable set of payment methods, including Interac, Visa, Mastercard, AstroPay, MuchBetter, Payz, Paysafecard, and Bank Transfer. These cover the most popular local and international options, ensuring secure and convenient deposits and withdrawals.

How long do withdrawals take at Casiplay?

Withdrawals via e-wallets are processed in 0-2 business days, cards take up to 6 business days, and bank transfers can take 2-6 business days. The minimum withdrawal is NZ$10, with a monthly limit of around NZ$11,500 (or higher for VIPs). In our test, our e-wallet withdrawal was processed swiftly.

What are the wagering requirements for the welcome bonus?

Withdrawal times at Casiplay depend on the method you choose. MuchBetter withdrawals are the fastest, taking around 0-2 business days. Payz transactions are processed within 0-4 business days, while Visa and Mastercard can take 0-6 business days. AstroPay withdrawals are completed in about 3 business days, and Interac requires 2-6 business days. Paysafecard is deposit-only and cannot be used for withdrawals.

Does Casiplay offer bonuses to new players?

Yes. Casiplay welcomes new Canadian players with a four-part package worth up to £100 + 100 free spins. The offer is spread across the first four deposits: on the first, you’ll receive a 50% bonus up to £50 plus 30 free spins on Starburst. The second and third deposits each grant 20 free spins, with Starburst and Book of Dead as the featured games. On the fourth deposit, you’ll get a 50% bonus up to £50 along with 30 free spins on Gold King. A minimum deposit of £20 is required for each stage, bonuses and free spin winnings are subject to 35x wagering, and free spins expire after 24 hours

What documents do I need to verify my account?

Casiplay requires a government-issued ID, proof of address, and potentially proof of payment method to complete KYC verification. In our test, the process was standard and completed efficiently.

Is Casiplay available on mobile devices?

Casiplay is fully optimised for mobile play through browsers on Android and iOS. In our test, mobile performance matched the desktop site, with responsive design and fast loading times.

Can I download a mobile app for Casiplay?

Casiplay does not offer a dedicated app, but its mobile browser version provides full functionality. In our test, we found no need for an app thanks to the site’s excellent mobile performance.

What types of games can I find at Casiplay?

Casiplay offers over 800 games, including slots, jackpots, table games, live dealer titles, crash games, scratch cards, and keno. Providers include NetEnt, Games Global, Evolution, Play’n GO, Playtech, and more. In our test, the game selection was diverse and high quality.

How can I contact Casiplay support?

Casiplay provides live chat support (08:00-00:00 CET) and email assistance. In our test, support was responsive and helpful during chat hours.

What responsible gambling tools does Casiplay offer?

Casiplay offers deposit limits, self-exclusion, timeouts, and reality checks. In our test, these tools were easy to find and activate from the account settings.

Reminder: Gambling should always be fun and safe. If you’re worried about your habits, please visit our Responsible Gambling page for advice and resources.

Authors (Published: 6 February 2025, Updated: 17 August 2025)
  • Charlotte Harris

    Charlotte's the one who pulls it all together: from Liam's gameplay notes to Sophie's rule-checking. She's the voice behind our reviews, turning facts, feedback, and player stories into the guides Canadian players can trust.

  • Liam Wilson

    Liam plays where you play: testing slots, bonuses, payments, and even the support teams (sorry, not sorry).

    He's the numbers guy making sure everything stacks up before you dive in.

  • Sophie Taylor

    Sophie’s our go-to girl for digging into the fine print: she makes sense of the T&Cs so you don’t have to.

    A casual gamer herself, she loves giving new slots a spin and spotting dodgy rules before you get caught out.